Frequently Asked Qestions
Order Process
- How do I order from BestEssay.com?
- How do I upload files for the writer?
- What if I don't have any references for writing the paper? Can you research for me?
- How do I check the status of my project?
- Can I get a draft from my writer?
- How long does it take to complete my order?
- How will my order be delivered to me?
- If my professor changes the instructions, can you adjust the order?
Our Writers
- What credentials do your writers have?
- How can I be sure the right writer is handling my project?
- Can I communicate with the writer during my project?
Our Services
Confidentiality, Privacy, Guarantees
.- Can you meet my deadline?
- How do you verify that my paper is 100% original?
- Are your services guaranteed?
- What if I am not happy with my paper?
- Will you maintain my privacy?
- Can I order securely on your website?
General Questions
- Do you offer any discounts?
- Why should I choose BestEssay.com?
- Can I place a large order with a short deadline?
- What is your refund policy?
- Is your company registered in the US?
Answers
Order Process
Ordering is easy. Just click here to visit the order page . Please make sure to provide your contact information so we can reach you if there are any issues with your order.
There are many easy ways to upload your files after your order is placed. You can upload files from your profile page on our website; send them via Live Chat to a representative; email them to support (at) bestessay.com with the order number included in the message, or fax them with the order number written on the cover sheet. Click here to view our contact information.
If possible, we prefer you provide all materials you can. However, our writers do have access to online libraries and other resources, so they can perform research on your behalf.
Simply login to your profile page on BestEssay.com to see the latest status of your project. You may also message your writer directly or contact our support team for more information.
Yes. Just make sure to include this when placing your order or ask your writer via our direct messaging system.
We always encourage you to place your order as soon as possible to give us ample time to do an excellent job. Based on our experience, we can deliver most orders within 24 hours.
You can either download the completed paper from your profile page on our website or request to have it emailed to you.
As long as the changes do not violate the original instructions of your order, we can apply amendments free of charge.
Our Writers
We only employ the best writers - teachers, professors, and professional writers. We constantly monitor their performance to ensure they produce the best work possible.
We have hundreds of writers on our team, consisting of experts in many subject areas. Writers have the choice of which projects they take on, and we approve the best writer of those interested in completing your order.
Yes. We have a direct messaging system that allows for easy communication with your writer throughout your project. We also offer 24/7 customer service, so you can contact our support team at any time.
Our Services
We provide custom academic writing, editing, proofreading, and formatting services for students at all levels and in all subject areas. Our pricing is based on how quickly you need the assignment and which level of writer you choose. For most Pre-Bachelor and Bachelor assignments, our Standard Quality writing service will do. Premium Quality writing services are ideal for assignments at the Bachelor and Master's level. Platinum Quality services are for those seeking a Master's , MBA, or highly specialized degree, such as Law or Finance.
Absolutely! We have a team of professional writers, researchers, and editors who can take on projects at all academic levels and in any subject you desire. We have the experience you need to get the project done right.
Confidentiality, Security, Guarantees
We guarantee deadline delivery, but it is essential that your order is placed correctly and you provide all relevant details and information needed to complete the project on time.
Every order is scanned using the latest anti-plagiarism software available to ensure your paper is completely original. We have no tolerance for plagiarism, and if any writer is caught violating this policy, they will be terminated immediately.
Your satisfaction is our top priority. We guarantee it.
We want to do whatever it takes to keep you satisfied. We will always help you with any revisions. You can request an unlimited number of revisions free of charge within 14 days of order completion. Just press the Request Revision button on the order page from your profile page, fill in any instructions, and place your revision order. Make sure your requests do not violate your original order instructions or our Terms and Conditions.
Yes. Maintaining your privacy is our top priority. We do not trade or sell your personal information, and we guarantee total confidentiality for you.
We use industry standard data encryption to protect your credit card and personal information. Our transaction process is insured up to $10,000 by the Comodo Group. Order securely from BestEssay.com!
General Questions
Yes. Check out our discounts page for more information.
We are committed to providing the best quality academic writing service on the web. We promise to always deliver 100% original content - no pre-written papers. We also offer 24/7 customer support, so someone is always here to take care of you. Our writers are the best in the business, and they all are professionals holding PhD or MA degrees.
Some very large projects simply cannot be completed up to our quality standards in a short time frame. Please place your order as soon as you can to avoid any complications. If you have questions, contact our customer support team.
We offer a 100% satisfaction guarantee. If you are not completely satisfied with your paper, request free revisions within 14 days (30 days for dissertations and thesis). You can also request a full refund in writing within 3 days of the completion of your order. We are committed to your satisfaction!
Yes. We are registered with the US Government as a business entity. Our headquarters are in Delaware, and we maintain many offices throughout the country.








